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Going Home
Your physician will decide when you are ready to be discharged and will advise
the nursing personnel. When you are prepared to be discharged, please pick
up any valuables that you may have in the hospital safe. Your nurse will
assist you in gathering your belongings and check to make sure you return
home with all items that you had upon arrival at the hospital. Wheelchair
transportation is available to any department within the hospital and to
your car.
A responsible adult needs to be available to provide transportation to your
home. If this is not possible, Teton Valley Hospital & Surgicenter will make every effort
to help you coordinate your transportation. Should you experience difficulties
with transportation, please notify your nurse.
At Home
If a visiting nurse or home health professional has been arranged to visit
you in your home, you will be informed of this by the hospital discharge planner.
If home care services are not provided as planned, please call 208.354.2383
and let the discharge planner know so that further arrangements can be made.
Should you experience any condition that concerns or causes you alarm, contact
your physician immediately. Our Emergency Department is open 24 hours every
day, and should you be unable to contact your physician or if your condition
is such that you feel you should be seen immediately, arrange for a responsible
adult to bring you to the Emergency Department.
Discharge Planning
Our discharge planner can provide you with information about home health care,
medical equipment, skilled nursing facilities, transportation, Meals on Wheels,
and other community resources. Assistance with questions regarding Medicare,
Medicaid, Social Security, State Disability and Workers' Compensation can also
be provided.
The discharge planner in the Case Management Department has information on
many community resources that are available to assist you following discharge
from the hospital. A list of community resources can be obtained by calling
the hospital at 208.354.2383
Your Bill
As a courtesy to our patients, we will be happy to bill your insurance carrier
for you. If the insurance carrier delays payment, please make arrangements
for full payment of your account. Please make sure our Business Office has
all the needed information before you leave the hospital. We will verify your
insurance coverage either prior to or during your stay. Based upon this verification,
we may ask you for a deposit upon discharge calculated from your estimated
charges. You may use MasterCard, Visa, personal check or cash to
meet this prepayment. You will receive a statement after your insurance has
paid. An itemized statement is available upon request. If you have any questions
about your bill, please contact our Business Office at 208.354.2383 from
8:30 a.m. to 5 p.m. , Monday through Friday.
If you do not qualify for public or county assistance, you may contact the
billing department at 208.3545.2383 for help or information regarding payment
of your hospital bill.
Professional Physician Billing
Depending upon your insurance plan, physicians involved in your care may bill
you separately from Teton Valley Hospital & Surgicenter. These physicians can include
anesthesia, surgeons, cardiologists, radiologists, pathologists and other specialists.
If you have any questions regarding these bills, you should call their billing
offices directly at the telephone numbers listed on the statement sent to you.
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